It’s a difficult question to ask a forklift operator after an accident. Was the incident a result of the driver not knowing the proper procedure or being willfully ignorant of the safety regulations? It is, however, an important distinction.
Making sure your operators, and anyone who works around a forklift, is aware of the correct safety procedures is a fulltime job.
The good news is, most forklift operators are experienced professionals who are well aware of the correct safety procedures and regulations. Knowing these safety steps is a requirement to get an operator’s license. There are those, however, who either willfully disregard safety procedures or are just unaware of the proper steps.